This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. Security. BT parent controls and web protect are enabled. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. BT Broadband Parental Controls . Thanks for watching! It would be greatly appreciated if you liked and subscribed!Music: Logic-Man of the yearCheck out our Twitter - children safe. Proxy Sites. Tap Settings Family Parental controls. What's more, BT throws in a few broadband extras for free. Raise a fault. 0 Ratings. Select “Family Management. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. 3. ”. You can change it at any time. Best VPNs for BT Broadband. If I turn off controls WhatsApp doesn’t work. Hi @Hithere1231. If you only watch shows on demand, and you do not have children, you can simply. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Contact us. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Remember that parental control settings are only one part of online safety. Just log in to. I get the confirmation email and that all is ok on the portal, but I can still search go directly to. Foster carers and adoptive parents. It doesn't seem to block any website, of any description, as. Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 2 REPLIES. The purpose of the filter is to protect children from unsuitable content when online. Use your parental control PIN to control access to programmes with an age rating. BT Broadband Plans Summary. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. Free 4K and & WiFi box, Alexa compatible TV box – worth £149. The Parental Controls are separate to the wifi controls, to set them up see below. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. Choose your child’s device below to find step-by-step instructions on setting up parental controls. I have been having this problem activating parental control on BT for a while. Discounted Broadband. All forum topics. When I turn on parental controls the Netflix App stops working. You’ll be asked if you want to Activate Parental Controls, select OK. UW. It features parental controls to help you limit the websites your children can see. If you are already on BT and the VPN is working, then just enabling the parental controls will not change your DNS, it will simply change which sites are available via the existing DNS servers that you are using. Re: Accessing BT Parental Controls. . You can completely personalise it to your family's needs. Parental Controls set-up tutorial for BT Internet Connections. Broadband & mobile networks. I have activated the option but its not blocking anything. Choose Parental Controls from the drop-down menu. Beginner. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. It's free for all BT Broadband customers. I want to add extras or upgrade. Browse . 30. We’ll give you a switching date – usually within two weeks, unless you choose a later date. BT Broadband can help protect your children against the risk of accessing inappropriate websites. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. There are two kinds of PIN for BT TV. Thanks,Parental controls for Apple, Android and other devices. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The Account Holder needs to set up and maintain this service. Contact us. They are among the top three major providers in the UK in Ofcom customer ratings. Go to solution. BT Parental Controls is free to BT Broadband customers. To turn parental controls off on Android, you need to go to the Play Store. You need to remove that link to Amazon, as its not permitted here. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark;. Half price SIM only plans for half the year. Go to the URL of a proxy site. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. None of this has resolved this issue. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. It's part of Sky's Broadband Boost optional extra at £5 per month. Customer Service: Ensuring your broadband provider has good customer service means if you experience any issues you’ll be in safe hands. There are two kinds of PIN for BT TV. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Hi, I am having challenges with BT Parental Controls, it randomly started blocking Roblox (nightmare with kids at home). Sky Broadband Shield, sometimes just called Sky Shield, works on. Type. I think you need Sky Buddy to have parental controls like that. Blazing speeds and huge network of over 5,000 servers. Get unlimited internet access at any of our. Upgrade your broadband package and add Sky WiFi Max today. NordVPN: Best VPN for BT users. Ensure that parental controls are managed. 0 Ratings. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. For a quick fix, you can just change the password to your Wi-Fi network, which will kick off every device in your house. Sky offers a set of online safety tools called Sky Broadband Shield. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. Here are seven ways your children might bypass parental control software. You can also customise each BT Mobile on your account to access different levels of content if you wish. KelvinClose. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. Options. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. The PG setting will block all potentially harmful content. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Next, select the first device that you want to control and choose the days and times for which you want to set limits. 22. Hi BT Community My parental controls do not work. Hi @MatrixProfessor the Parental controls are applied on the network and not the device so the block will apply to everything on your broadband connection. Once I. . The default PIN is 1234. Super installation clean, tidy and where I wanted it. BT Broadband - BT Parental Controls lets you set strict, moderate or light filtering levels, and configure them to allow or restrict access to specific sites. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. Access all BT Extras such as BT Sport, BT Cloud, BT Wi-fi, BT Email, TrueKey, BT Parental. It works by looking at the main purpose of the site. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. 168. Parental controls not working. . Find ‘Manage your extras’ towards the bottom of the page. BT Parental Controls help keep your children safe online. That’s 25x faster than our standard fibre. Re: Parental controls. currently only way of fixing it seems to be disable parental controls, or change the dns servers to bypass the parental controls. BT answers our questions about affectionate controls. Contact the NSPCC Helpline. It is simple to toggle parental controls on Sky Broadband. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. 1. The Lounge; BT. If you want to make any changes to the hub settings, you'll need the admin password. . YouView from BT; BT Sport on TV, Online player or App;. We run our business from home on BT business FTTP. Parental Controls OptionsBT parental controls. Reply. BT Broadband Parental Controls and Safety Settings | Internet Matters. Re: Parental Controls not working effectively. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. Our app team is very keen to better understand this issue so we. None of our android devices have been able to download updates from Play Store in recent days. The user’s current restriction level is shown at the top of the Parental Controls screen. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. The new internet filters will. Fix a problem with BT TV. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. 1. Step 36: Close out of command prompt and windows should start. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Plusnet – 192. Circle’s Parental Controls. 168. To manage your settings, you need to log on to your BT. You’ll also receive an extra 20GB of mobile data every month, plus selected Full Fibre plans come with an Xbox Game Pass worth up to £120. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. This includes restricting children from accessing inappropriate or adult content. Type 192. . BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. TalkTalk. com seem a bit broken - yesterday I had to tackle multiple problems: 1) xbox. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. BT Broadband and BT Wi-fi use BT Parental controls. 254 into the address bar. com & Community; Broadband. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. Copper has a speed limit, which gets lower the further the copper wiring has to go. At the top right, tap the profile icon. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. 168. Parental Controls may take up to two hours to start working. com & Community; Broadband. It may take up to 10 minutes for filters to be applied to an active browser session. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. It gives you up to 900Mb/s download speeds. ThanksDo the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BT Hot-Spots?We got BT Broadband four days ago. Half price SIM only plans for 6 months. I can set and block anything and it still lets me view the websites. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. BT Parental Controls help keep your children safe online. From the main menu, select Settings. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. However, if you prefer a permanent removal of the filters, follow the steps below. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;. Hi @337allan. BT Parental Controls. BT Halo. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. ADSL/Copper broadband; BT Fibre broadband;Re: BT/McAfee Family Protection. BT Parental Controls. I'm sorry you're having problems blocking that service. icon on the upper-left edge of your screen. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. Find out how to fix any problems you might be having with BT Parental Controls. With fibre all the way to your home, no copper cables. Revealed: 7 in 10 teens want parents to set filters to protect them online. All our broadband hubs have the latest technology installed to give you the best possible connection. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. I. BT Security is the place to come for support with passwords and advice on staying safe online. Parental controls are a set of tools designed to protect and keep children safe online. As a long shot I enabled file sharing via Parental Controls and that fixed it. this Black Friday. Open a new web browser. We’ll give you a switching date – usually within two weeks, unless you choose a later date. New. Enter your BT hub admin password. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. Remember that parental control settings are only one part of online safety. Select “ Kill Switch . You’ll also get the Sky Broadband Buddy parental controls app, free engineer visits from the Sky Broadband Tech Team and 2GB of mobile data for broadband outages. BT sent me a new hub to attempt to resolve this. Reply. Payment PIN help. Announcements, Guides & Community Updates; The Lounge; BT. Advanced Security for safer browser - Keep everyone safer than ever online. BT offer several TV and broadband bundles, ranging from around £38. To find the model/version number of a device, check the bottom or back panel. BT does not recommend deleting the BT Parental Controls permanently. Choose Parental Controls from the drop-down menu. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. I believe it is blocking, but how do I know? Many thanks. Account and Billing. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. Governors and trustees. 254. The eero 7 provides wireless coverage through the house and the parental controls are simple to set up. Circle’s parental control app and in-home device keeps things simple. I have turn the controls off in MyBT but the change doesn't seem to be kicking in. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Choose a reliable VPN. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. All Zen Broadband packages come on 12-month contracts, which is shorter than the 18-month contracts demanded by many big-name providers. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. 5. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. any ideas why or do I just need to change it to go off at 9. Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots?. Delivery charge £9. Select the Manage Your Extras button on the Your Package tab. 30 games. I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. 5. BT Parental Controls Login to My BT and navigate to the Parental Controls panel. Here’s how it works: On your PS5 console, go to “Settings” and select “Family and Parental Controls. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. When you're setting up the Parental Controls you can customise them to block certain categories. Pause and rewind live shows on our most advanced personal video recorder yet. BT Parental Control Options. . You have had too many unsuccessful attempts to login. Parental Control; Options. I've got a problem with BT Parental Controls. I have contacted BT a number of times and been told this will be sorted, It never has been! Any suggestions please?Welcome and thanks for your post! Sorry for the problems you're having with Parental Controls. . BT Parental Controls stopped working. There should already be a user account for the owner of the phone and one for a Guest. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. 40+ apps. However it occurred to me that possibly the reason why they don't work might have something to do with. BT Sport app. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. BT Fibre broadband / Parental controls; Options. My PC is fine with access, just happens o. Take charge of your home WiFi with parental controls. 4G Assure, Hybrid Connect and Complete Wi-Fi. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. 1 Kudo. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. 168. About BT broadband parental controls . From Monday last week the speed dropped and was losing connection. Works when using your BT ID on UK BT Wi-fi hotspots. Full Fibre. Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. Announcements, Guides & Community Updates; The Lounge; BT. Log in to My Sky using a computer or the My Sky app. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. KelvinClose. Setting up. 100 high-quality Xbox games included at no extra cost. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Broadband Extras & Apps from BT / Re: Parental controls;BTW I am a pensioner, but not yet old enough to get any discount, so I pay the whole fee, plus my BT landline, and BT YouView. Find the best signal location in your house - this is often near a window. BT app now lets you pause Wi-Fi and control screen time . BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. Follow these simple steps to permanently remove BT Parental Controls. Choose a pre-set filter levels from Light, Moderate and Strict, or customise the blocked categories. I click to activate and I get a message saying parental controls will be switched on in 2 hours. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Go back to: Broadband help. If you follow the steps @licquorice has posted you should be able to turn off the Parental Controls. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Broadband Extras & Apps from BT / Parental controls not working but saying on! Options. There is also an old account but this is for my new account. In response to rik321. 1. 24 month contract. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Remove the toggle switch for Parental Controls. Reply. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. Going to "Manage your extras". Cheers. But I realised the other day that it no longer is blocking websites I have added to my blocked list. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. Using BT Content Controls. Open the My Sky app, tap Broadband then Parental controls to: Easily manage all devices in a profile – from anywhere at anytime. Upgrade to Complete Wi-Fi. @techydoodle . You can adjust these settings in the mobile section of MyBT. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Turning off BT Parental Controls. So you can get a better wi-fi signal from your basement office to upstairs. signing up for another 24 months). Energy Consumption. Please would someone post the fix in words as an answer to this. Welcome to the BT Community and thank you for your post! I am sorry for the problems you're having setting up BT Parental Controls. It’s like the controls setting is off, but the controls are still active. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Go to solution. That’s a saving of up to £120. Choose how to filter or restrict access. How to Find Your Model Number. There are a range of filters to choose from to block content and usage. BT Online Security Features BT Virus Protect Key points. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. How to set up Account holder status. You're responsible for paying the bills and for deciding who has access to the BT services you pay for. Options. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. The web Search this site. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). I was looking at some posts related to this, and I tried to disable and re-enable, the issue still persists. 28. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. By using Broadband Backup, your BT Mobile parental controls will apply. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. Someone posted an answer to a similar question which was a link to information, but that link does not work. Zen broadband’s most basic package is called Fast Broadband and it promises an average download speed of 10Mbps and an average upload speed of 1Mbps – typical of ADSL broadband. Access free BT Wi-Fi. The Account Holder needs to set up and maintain this service. If you report a fault with your broadband, we'll send you a Mini Hub straight away at no extra cost.